Privacy Policy | FingerPe

Last Updated: February 13, 2026

At FingerPe (Finger Pe Rajcom Private Limited), your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal and financial information when you use our website, applications, and APIs.

1. Information We Collect

To provide secure financial services and comply with regulatory requirements, we collect the following types of information:

• Personal Information: Name, email address, mobile number, and business address.

• KYC & Identity Data: Aadhaar number, PAN card details, GST number (if applicable), and photographs required for regulatory onboarding.

• Financial Data: Bank account details (for settlement purposes) and transaction history.

• Technical Data: IP address, device ID, browser type, and operating system used to access our portals.

2. How We Use Your Information

We do not sell or rent your personal data to third parties. We use your data strictly to:

• Process your mobile recharges, bill payments, AEPS withdrawals, and money transfers.

• Verify your identity and comply with RBI, NPCI, and strict anti-money laundering (AML) regulations.

• Set up your Retailer, Distributor, or White-Label accounts.

• Resolve technical issues, handle transaction disputes, and provide customer support.

• Send you important updates regarding system downtime, new API features, or incentive structures.

3. Data Sharing & Third-Party Partners

To execute your transactions, we securely share necessary data with:

• Banking Partners & NPCI: To process AEPS, DMT, UPI, and IMPS transactions.

• Service Providers: Telecom operators and billers (via BBPS) for recharges and utility payments.

• Legal Authorities: We will disclose your information to law enforcement or regulatory bodies if required by law, or to prevent fraud and illegal activities.

4. Data Security

We implement bank-grade security measures, including 256-bit encryption, secure socket layer (SSL) technology, and multi-factor authentication (MFA) to protect your data against unauthorized access, alteration, or destruction.

5. Data Retention

We retain your personal and transaction data for as long as your account is active and for a legally mandated period thereafter (usually 5-10 years) to comply with Indian financial regulations and auditing requirements.

6. Contact & Grievance Officer

If you have any questions, concerns, or grievances regarding your data privacy, please contact our Grievance Officer:

• Email: care@fingerpe.com

• Phone: +91 8875202929

• Address: Finger Pe Rajcom Private Limited, Rajcom House, Dhorimana, Barmer, Rajasthan 344704, India.